Refund Policy

Last Updated: 23-Feb-2026

At SmartCameraSetup.com, we strive to provide professional and reliable smart security camera assistance services. This Refund Policy explains the conditions under which refunds may be issued.

By purchasing our services, you agree to this Refund Policy.

1. Eligibility for Refund

You may request a refund if:

• The scheduled service was not delivered.

• The issue reported was not addressed within the agreed service scope.

• A technical session was not completed due to an internal service issue.

Refund requests must be submitted within 7 days of the service date.

2. Non-Refundable Situations

Refunds will not be granted in the following cases:

• The issue is caused by hardware failure or manufacturer defect.

• The problem is due to internet service provider limitations.

• The customer disconnects or terminates the remote session voluntarily.

• Required device access or information was not provided.

• The issue falls outside the purchased service scope.

• The problem is related to third-party software or external service outages.

3. Subscription Plans

For subscription-based services:

• Refund eligibility applies only to the most recent billing cycle.

• Partial refunds may be issued at our discretion if service was partially delivered.

• Cancellation must be requested before the next billing date to avoid renewal charges.

4. Refund Process

To request a refund, contact:

Email: support@smartcamerasetup.com
Phone: +91-844-643-7080

Please include:

• Full name

• Order or transaction reference

• Description of the issue

We may review service logs to verify eligibility.

5. Processing Time

Approved refunds are processed within 5–10 business days.
Refund timing may vary depending on your payment provider.

6. Chargebacks

Customers are encouraged to contact us directly before initiating a chargeback. We are committed to resolving disputes professionally and efficiently.

7. Independent Service Notice

SmartCameraSetup.com is an independent technical assistance provider and is not affiliated with or endorsed by any device manufacturer.