Terms and conditions

Last Updated: 23-Feb-2026

Welcome to SmartCameraSetup.com (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website and services.

By using our website or purchasing our services, you agree to these Terms.

1. Independent Service Provider

SmartCameraSetup.com is an independent technical assistance provider.

We are not affiliated with, endorsed by, authorized by, or officially connected with any device manufacturer or brand. All product names, trademarks, and logos belong to their respective owners.

We provide independent remote technical support services only.

2. Scope of Services

Our services include:

Smart security camera setup guidance
Troubleshooting assistance
Network and connectivity guidance
App configuration support
General technical support

We do not:

Manufacture or sell hardware
Provide official brand warranty services
Represent any manufacturer

All services are delivered remotely unless otherwise stated.

3. User Responsibilities

By using our services, you agree to:

Provide accurate and complete information
Follow instructions given during remote sessions
Ensure you have authorization to access the device(s)
Maintain a stable internet connection

You are responsible for safeguarding your own data and system backups.

4. Remote Access Authorization

By booking a service session, you authorize SmartCameraSetup.com to access your device remotely for the sole purpose of providing requested technical assistance.

We:

Access only necessary technical settings
Do not intentionally access personal files
Do not permanently store login credentials

You may terminate the remote session at any time.

5. Payments & Billing

All payments must be made in full prior to or at the time of service delivery unless otherwise agreed.

Payments are processed securely through third-party payment providers.

Prices are subject to change without prior notice, but confirmed purchases will not be affected.

6. Subscription Plans (If Applicable)

If you purchase a subscription plan:

Services are provided according to the selected plan
Renewal terms will be clearly disclosed
You may cancel according to the cancellation terms provided

7. Refund Policy

Refunds are handled according to our Refund Policy.

Refunds may be granted in cases where:

The service was not delivered
The issue was not addressed within the service scope

Refund requests must be submitted within the stated timeframe in our Refund Policy.

8. Limitation of Liability

SmartCameraSetup.com shall not be held liable for:

Hardware defects
Manufacturer software limitations
Internet service interruptions
Data loss
Third-party service failures
Security breaches beyond our control

Our total liability shall not exceed the amount paid for the specific service.

9. No Guarantees

While we strive to resolve technical issues efficiently, we do not guarantee that every issue can be fully resolved, especially if caused by:

Hardware failure
Manufacturer restrictions
Network limitations

10. Intellectual Property

All website content, including text, graphics, branding, and design, is the property of SmartCameraSetup.com and may not be copied, reproduced, or distributed without written permission.

11. Prohibited Use

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to systems
Misrepresent your identity
Interfere with website functionality

12. Privacy

Your use of our services is also governed by our Privacy Policy.

13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.

Continued use of our website constitutes acceptance of updated terms.

14. Governing Law

These Terms shall be governed in accordance with the laws applicable in the United States and/or Canada, depending on service location.

15. Contact Information

For questions regarding these Terms & Conditions:

SmartCameraSetup.com
Email: support@smartcamerasetup.com
Phone: +1-844-643-7080
Service Area: United States & Canada